By Tony Byrne - March 2005 EContent vol 26, #3.
The article is about CMS usability but there are lots of interestin tidbits. For example
- Stev Krug of Dont' make me think. fame says that User Centered Design "is not an occupation but an approach...so I encourage people to go ahead and practice it without a license"
- as projects get larger (more people) the interface needs to get simpler "Put another way, the bigger the project, the less you should spend on a software solution."
- one way to judge the usability of a product you are looking to buy is to go to the training sessions for the various products.
- My favorite quote from the article: "In conference rooms around the word, authors are standing up and declaring, 'Our CMS tool sucks.'"